Sep 20, 2020  
2020-2021 Catalog 
    
2020-2021 Catalog
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HVA 118 - Customer Soft Skills (Customer Services & Ethics)


2 Credit Hour(s) • 30 Contact Hours (Lecture)
Introduces the need for outstanding Customer Service Soft Skills. Teaches the student the proper steps that need to be taken to have good customer service skills that will lead to a lasting relationship with the customer.



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